This annual comprehensive support subscription for a single Dragon Professional licence provides essential protection for your investment, ensuring uninterrupted productivity without requiring in-house technical expertise. Our specialist technicians resolve issues promptly, minimising downtime and maintaining optimal speech recognition performance.

Service coverage

• Dragon configuration and settings optimisation
• Software malfunctions and performance issues
• User profile corruption resolution and recovery
• Compatibility issues following Windows updates
• Voice recognition accuracy troubleshooting
• Integration problems with third-party applications
• General usage and functionality queries, etc.

Support details

• Dedicated to a single Dragon Professional licence
• Remote technical assistance via secure connection
• Priority e-mail support with 24-hour response time
• Scheduled troubleshooting sessions as required
• Unlimited number of support incidents.

For enterprise or multi-user support options, please enquire about our corporate support packages.